Services

Online Buiness Management

Online Business Management

My Virtual Business Management services are designed to streamline and optimize your operations, helping your business run more efficiently. I offer a comprehensive suite of services, including:

Business Systems Review & Optimization: I assess and enhance key systems crucial to your business, such as customer service, billing, communications, backups, marketing, follow-up, and delivery.
AI Integration & Automation: Leverage cutting-edge AI technology to automate repetitive tasks and integrate intelligent tools into your business systems. Enhance efficiency, reduce human error, and stay ahead of the competition with AI-powered solutions tailored to your needs.
Automated Tools & Software Implementation: I implement and manage advanced business tools and software, ensuring seamless operation across various systems.
Database & CRM Management: Create and manage databases and CRM systems (QuickBooks, Dubsado, Drip, Adminify, Freshdesk, Honeybook, Excel, etc.) for efficient client and data management.
Business Gatekeeping: Act as a gatekeeper, managing communications and operations on behalf of the business owner to ensure smooth day-to-day functioning.
Project & Task Management: Organize and manage projects using tools like ClickUp, Asana, Dubsado, or Trello to create logical workflows and ensure timely completion.
Contractor & Employee Coordination: Follow up with contractors and employees, ensuring that tasks and projects are completed efficiently and on time.
Problem-Solving: Address project challenges promptly, focusing on quick and effective solutions.
Standard Operating Procedures (SOP) Development: Create and maintain a comprehensive SOP guide to standardize operations and maintain consistency.
Client Payments & Collections Management: Oversee all client payments and the collections process, ensuring timely and accurate financial transactions.
Systems Access & Security: Manage systems access and login information while ensuring effective backup systems for all crucial data.
Industry & Market Research: Conduct thorough research to keep your business informed and competitive in your market.
Content Strategy & AI Content Generation: Assist in developing a content strategy, and use AI tools to generate content ideas, blog posts, and social media updates, ensuring consistent and high-quality content creation.
Key Metrics Tracking & Analysis: Track and analyze key business statistics weekly and monthly, identifying trends and patterns to inform strategic decisions.
Strategic Business Meetings: Meet at least monthly (remotely or in-person, depending on location) to discuss business goals, priorities, projects, special events, and more.
Progress Reporting: Provide detailed weekly progress reports to keep you updated on the utilization of your monthly hours.

All Online Business Management services begin with a 75-minute consultation, priced at $100. This one-time meeting held either remotely or in person, will set the foundation for our partnership and allow me to tailor my services to your specific needs.

For more details about our OBM program and to schedule your initial consultation, click here.

Virtual Administration

Comprehensive Customer Service: Provide top-notch customer service through email, chat, or phone, ensuring your clients receive timely and professional support.Customer Service through, email, chat or phone
Client Relationship Management (CRM) Support: Assist in managing your CRM system, ensuring all client information is up-to-date and easily accessible for personalized communication.
Calendar Management & Appointment Setting: Efficiently manage your schedule, book appointments, and organize meetings to keep your business running smoothly.
Email Management & Automation: Set up and manage autoresponders, default replies, and automated email strategies within your preferred email program to streamline communications.
Proficiency in Google Suite & Microsoft Office Suite: Expertly handle tasks in Google Docs, Sheets, Slides, Forms, and Microsoft Word, Excel, PowerPoint, OneNote, etc., ensuring high-quality work across all platforms.
Word Processing & Documentation: Deliver fast and accurate word processing (65 wpm), along with proofreading, transcription, and data entry services to maintain precise and professional documentation.
Social Media Management: Schedule and manage social media posts and groups across Facebook, Instagram, LinkedIn, Pinterest, Twitter, YouTube, and more to maintain a consistent online presence.
Online Community Management: Manage and engage with online communities on social media and blog platforms, fostering a positive and active environment.
Light Bookkeeping: Handle payments, invoicing, order processing, refunds, and financial reports with attention to detail (Note: I am not a tax professional and do not provide tax advice).
Social Media Management - Schedule and manage social media posts and groups on Facebook, Instagram, Linked In, Pinterest, Twitter, Youtube, etc.
Business Listings Management: Update and manage your Google business page, social media pages, and other business listings with current photos, pricing, and policy information.
Email Marketing & List Management: Create, manage, maintain, and migrate email lists, ensuring your marketing campaigns reach the right audience.
Email Automation & Integration: Set up automations in your email program and integrate them with forms and lead pages on your website to maximize efficiency.

Website Management and SEO

Website Management Services

My Website Management services are designed to ensure your online presence is polished, up-to-date, and optimized for success.

Comprehensive Website & Plugin Management: Regularly update website content, add photos, and improve mobile viewing to ensure an engaging and seamless user experience.
SEO Optimization: Enhance your website's search engine performance to improve your ranking on Google and attract more organic traffic.
Google Business Listing & Review Management: Manage and optimize your Google business listing and respond to customer reviews to boost your online reputation.
Analytics Implementation: Ensure Google Analytics or similar tools are set up to track website performance and provide valuable insights into visitor behavior.
Interactive Features Setup: Create and manage lightboxes, pop-ups, online forms, surveys, and other interactive features to engage your audience and capture leads.
Content Audit & Link Testing: Conduct regular reviews of website content to identify and correct outdated information, and test all links, forms, and buy buttons to ensure they function properly.
Social Media Integration: Ensure that social media plugins are in place and functioning correctly, allowing for seamless sharing and engagement across platforms.
New Website Development: Oversee the creation and launch of new websites, ensuring they are fully optimized and aligned with your brand’s vision.

Questions? You can find many answers in my Frequently Asked Questions or just shoot me a message and I'll get back to you as soon as I can.

Services

Contact Me Today!